•Stay
Calm
•
Speak Slowly and Clearly
•
Give as many details (CYMBALS)* as possible
•WHO
Was involved in the incident
•WHAT
happened
•WHERE
did the incident occur
•WHEN
or at what time did the incident occur
•WHY
did the incident occur
•HOW
did the incident occur
*Definition
of CYMBALS
C = Color of vehicle or plate of car or
person
Y = Year (of car or age of person)
M = Make
of car or Race of Person
B
= Body of Car or
Structure of person
A = Antenna of vehicle or Attire
of person
L = License Number of Car or Looks of
person (hair, beard etc)
S = Sex of person (Male /
Female)