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Profile of
Carmel-Clay Communications
Carmel-Clay
Communications has a budgeted
staff of twenty-three (27) full-time
employees and two (2) part-time persons.
Administrative, CALEA, Engineering, and
the Operations Manager work a normal
Monday to Friday Schedule from 8Am to
4:30 PM. Each is on-call at all times.
The dispatch function is divided into
four (4) shifts working twelve (12)
hours each in two (2) day rotations. The
shift hours are 6 AM to 6 PM and 6 PM to
6 AM.
There
are three (3) Divisions that make up the
whole of Carmel-Clay Communications:
Administrative
Direction and administrative functions
are performed by the Director, Office
Administrator, the
CALEA Coordinator (accreditation
management), and a part-time Clerk for a
total of 3.5 persons.
Alarm Permits are also issued by this
office for both residential and
businesses.
Engineering
Citywide communication service needs are
supported by a staff of three (3)
technicians. These persons support
telephony and voicemail, radio system
repair and programming, mobile data
computers, siren maintenance, radar
certifications, building security and
internal alarm system(s), video cameras,
maintains the readiness of the Mobile
Incident Command vehicle, and develops
internal operational databases.
Operations
This Division performs the 911 and
non-emergency call taking and requisite
dispatch functions. A total of 21.5
persons serve this purpose including the
Operations Manager and four (4) dispatch
shifts consisting of five (5) persons
each. There is one (1) part-time
dispatcher position.
The Operations Manager also performs
Carmel’s 911 street addressing duties.
Geography
Geographically, Carmel is situated
within Hamilton County, Indiana. Owing
to recent annexations, Carmel
encompasses nearly all of Clay Township
which is geographically located in the
southwest corner of Hamilton County. Its
boundaries include Boone County line
(Zionsville) on the west, White River on
the east, 96th Street (Marion
County/Indianapolis) on the south, and
146th Street on the north. The total
land area approximates 60 square miles
and serves an estimated 68,653 residents
although its day time population is much
larger. Traffic flow through Carmel is
substantial as US-421 enters from the
northwest, US-31 divides the city north
to south, and US-431 intersects US-31
and I-465 running on the east. It runs
east and west through Carmel above the
96th Street south boundary. US-431,
US-31 and US-421 all interchange with
I-465
Interoperability
Carmel and Hamilton County joined (2003)
their respective 5 channel and 10
channel 800 MHz radio systems together
under one FCC license to form a single
15 channel, simulcast radio system. In
2006, Carmel and Hamilton County also
collaborated to implement a shared
Computer Aided Dispatch (CAD) system
which allows for real time data
interoperability. Backup between the two
PSAP's is also available in real-time.
The primary radio and CAD hardware is
located in Hamilton County facilities
and Carmel maintains the backup
facilities. 911 trunk lines can be
automatically forced to either location
for immediate response without having to
move personnel to a non-staffed backup
location. A fiber ring “loop” exists to
assure uninterrupted bi-directional flow
of data should one direction be rendered
inoperable.
Tornado Sirens
Carmel operates and maintains 21 tornado
sirens located throughout Clay Township.
These are activated any time a tornado
warning is issued by the National
Weather Service or if, during a Tornado
Watch, a credible source spots a funnel
cloud in or near the Carmel-Clay area.
Reverse 911
Carmel maintains the Reverse 911 system
in readiness at all times to send alert
messages as needed to its citizens. By
use of mapping tools, small segments of
the community may be targeted as
required or the “mass call” feature may
also be placed into action to dial the
more than 70,000 landline telephone
numbers registered within the 911 Master
Street Address Guide.
Budget
Carmel Communications 2008 annual
budget can be divided into four
basic categories including Personal
Services; Supplies; Other Services; and,
Capital Outlay.
|
Category |
Expenses |
| |
|
| Personal Services |
$ 2,150,500 |
| Supplies |
$ 35,200 |
| Other Services |
$ 396,800 |
| Capital Outlay |
$ 61,700 |
|
Total Budget
|
2,644,200 |
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