EMS Division Officer, A-Crew Adam Sharp Email: asharp@carmel.in.gov	EMS Division Officer, B-Crew Mike DeLong Email: mdelong@carmel.in.gov	EMS Division Officer, C-Crew Chris Kelly Email: ckelly@carmel.in.gov
MIH Officer, Bruce Frost Email: bfrost@carmel.in.gov	Special Operations Coordinator, Tim Fagin Email: tfagin@carmel.in.gov	AHA Training Center Faculty, Justin Rutherford Email: jrutherford@carmel.in.gov

Medical Director: Dr. Stephanie Gardner, M.D.
Affiliate Hospital: Ascension St. Vincent
EMS Division: 317-571-2630

Carmel Fire Department Emergency Medical Services

EMS Configuration

EMS Quality Improvement Program

The Carmel Fire Department EMS Division is dedicated to the continuous evaluation and improvement of the processes used to provide quality emergency medical care. Treating all clinical reviews with respect and confidentiality, the EMS Division aims to enhance communication and teamwork between field practitioners and receiving hospitals. Under the guidance of the Department’s Medical Director, Dr. Stephanie Gardner, the EMS Division oversees and manages the delivery of emergency medical services in the following ways:

• Clinical Performance Management - Ensures that CFD provides the highest quality out-of-hospital health care to the public through compassionate and proficient firefighters.

• System Operations - Focuses on how CFD delivers its services to the public, ensuring continuity of service with a fully integrated Engine-based first response and a dynamic transport ambulance workforce. This includes fleet deployment and management, unit staffing and configuration, and logistics.

• Risk Management - Identifies, evaluates, and reduces opportunities for injury to the public or CFD members due to Department activities, emphasizing prevention and error reduction.

• Education and Training - Provides CFD personnel with the education and skills necessary to maintain high proficiency in emergency care and services. The EMS Training Division staff is responsible for curriculum development and training oversight, while the Medical Director ensures the training program reflects best contemporary practices in EMS education.

• Administration - Focuses on support and oversight functions necessary for effective and efficient Department operations. Administrative functions include customer service, finance and budgeting, compliance with federal and state regulations, human resource management, and medical records management.

• Research - Strives to provide the best service by evaluating new practices, techniques, and equipment to improve emergency care. Activities include sponsored clinical trials, pilot projects, and exploration of new treatment modalities.
  
  
  

Mobile Integrated Health Program

Vision

Our Vision is for fire service based EMS to be viewed and utilized in an expanded role through the implementation of a free community health service delivery model. The Carmel Fire Department will focus on providing health education & prevention, expanded resources, guidance & navigation of the health care system, and patient care plans.

Priorities

Focusing on our four principal priorities will ensure all community members benefit from an improvement in the delivery of their healthcare and improve their overall health at a reduction in everyone’s overall healthcare cost.

CFD MIH Providers

Carmel Fire Department EMT’s and Paramedics have been specifically trained to provide proactive healthcare for our community. They specialize in providing the four principal priorities that will benefit everyone in their unique healthcare needs.

MIH Program Details

Through this program, our caring and trusted providers can provide complimentary services including:

• Detailed Assessment

• Home Safety Inspection

• Medication understanding

• Blood Pressure Monitoring

• Social Interaction

• Hospital discharge instruction explanation

With better understanding of their healthcare, patients and families can make informed choices that will lead to better outcomes and reduced visits to emergency departments or hospitalization.

Mobile Integrated Healthcare brings back at home doctor style visits. Once a request for MIH is received our providers can visit the patient in their home and perform: vital sign assessment, medication reconciliation, home safety assessment, review doctors’ orders, resource management, and in some instances provide transportation to scheduled appointments.

Request a MIH visit

If you feel that you or a loved one would benefit from a home visit from one of our Mobile Integrated Health Providers, please call 317-571-2606 and leave a message. Someone will call you back and speak with you about your needs and when we can come by for a home visit. We also have many different resources in the healthcare field that we can help with as well. If you are in need of anything medically that is not an emergency, please call us and we will make every effort to assist you with your need.

Call for MIH visit or non-emergency medical assistance
(317) 571-2606

If you have an Emergency
Dial 911

Special Operations

The Carmel Fire Department has paramedics assigned to the Carmel Police Department's SWAT (Special Weapons and Tactics) Team. SWAT Medics are utilized to provide emergency medical attention to law enforcement officers, civilians, and suspects during high-risk situations. These medics deliver tactical medical care in environments that are too dangerous for non-tactical paramedics or ambulance crews.

SWAT Medics are paramedics who have received specialized training in both Basic and Advanced tactical medicine. They are required to attend monthly training sessions with the Carmel Police Department's SWAT Team, making them an integral part of the team. Their role is critical in ensuring that all individuals involved in SWAT operations receive timely and effective medical care, regardless of the circumstances.

EMS Billing

The city of Carmel has an ordinance that allows CFD to bill for the EMS services provided.  Please utilize the following links to better assist you with the payment of the services you received.  If you have any questions regarding your bill, please call 317-571-2600.

Helpful Resources

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